for Android customers
for Android customers- Q：How can I check the total payment amount in my local currency?A：It depends on your payment option.read more
- Q：I can’t use my coins or coupon after suspending the settlementA：Please select the [Cancel Provisionally Applied Coupon/Coin(s)] button on the settlement screenread more
- Q：I can’t add eBooks to my cartA：If you can’t add eBooks to your cart, there are two possible reasons:read more
- Q：Is there a schedule for upcoming releases?A：Please check our Release Scheduleread more
- Q：How can I get a receipt?A：A receipt can be issued from [My Account]read more
- Q：What payment options are available at checkout?A：There are six payment options:BOOK☆WALKER Coin, credit card, PayPal, WebMoney, Niconico point, and Amazon Pay.read more
- Q：My purchased eBooks don’t show up in “My Library”A：Please try the following steps to see if your are able to solve the issueread more
- Q：What is the “Auto Download” function?A：It automatically downloads pre-ordered eBooks to a specified deviceread more