for iOS customers
- Q:How can I check the total payment amount in my local currency?A:It depends on your payment option.read more
- Q:I can’t use my coins or coupon after suspending the settlementA:Please select the [Cancel Provisionally Applied Coupon/Coin(s)] button on the settlement screenread more
- Q:I don’t want to receive email notifications anymoreA:Please change your "Email Notification Settings" from "My Account"read more
- Q:I can’t add eBooks to my cartA:If you can’t add eBooks to your cart, there are two possible reasons:read more
- Q:How can I add Bookshelves?A:Please follow the instructions below:read more
- Q:How can I request eBooks?A:You can request eBooks by filling out our request formread more
- Q:Is there a schedule for upcoming releases?A:Please check our Release Scheduleread more
- Q:How are coins calculated during campaigns?A:Granted coins are calculated based on the purchase amount (excluding tax) times the coin-back rate which is set according to each campaignread more
- Q:What is the Browser Viewer?A:With the Browser Viewer you can read your eBooks with an internet browserread more
- Q:What is the difference between “High Speed Data” and “Normal Data”?A:The main difference between High Speed Data and Normal Data is the speed of displayread more