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Q.
How can I cancel my membership?

A.

Please use the Membership Cancellation Form

If you wish to cancel your BOOK☆WALKER membership and delete your account, please use the Membership Cancellation Form.

 

Web Browser


You can access the Membership Cancellation Form from your Account.

*You will need to sign-in in to view this form. Please sign-in with the account you wish to cancel, then send in the form after confirming precautions.

 

BOOK☆WALKER App


You can access the Membership Cancellation Form from your Account.

*You will need to sign-in in to view this form. Please sign-in with the account you wish to cancel, then send in the form after confirming precautions.

 

Precautions


Please be advised that once you cancel your membership, you can no longer access or download eBooks purchased on your account.

You will also not be able to restore eBooks you have purchased in the past by re-registering with the same e-mail address/external account.

 

Notes


*It may take about a week to complete your membership cancellation, based on holidays/working days in Japan.
*You may receive e-mail notifications and newsletters until the cancellation is completed.

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