Q.
Someone might tried to hack into my account
A.
Please reset your password imminently
If you believe that your account has been compromised due to an unauthorized access, please reset your password imminently.
How to reset your password
- Access “Reset password” page
- Input your registered email address and submit
- You will receive a Password Assistance e-mail
Sent from: noreply@bookwalker.jp
Subject: [BOOK☆WALKER] パスワード再発行のご案内 / Password Assistance - Click the URL in the e-mail, fill out your birth year/month as well as your gender
The URL to reset your password is valid for 24 hours.
Click “here” for more information.
In addition, if you are still concerned, please consider to suspend the use of your credit card.
*Credit card numbers and information cannot be referenced even by the person who signed in, but if you are still concerned, please contact your credit card company.
FAQ