Q.
My purchased eBooks don’t show up in “My Library”
A.
Please try the following steps to see if your are able to solve the issue
Update your recently purchased eBook data
BOOK☆WALKER app
- Open “My Library”
- Flick the screen down to refresh
- Check if your most recent purchases will appear
PC app
- Open “My Library”
- Execute “Update to the latest status”
Regenerate your Library
By regenerating your eBook list the information of your eBooks will be cleared on your device and the accurate information will be downloaded.
- Open “Settings” > “Book Date: Server management”
- Click “Regenerating your book list”
- Check “My Library”
It may take a while depending on the total number of eBooks have purchased.
If you can’t solve the issue by yourself please contact our Support Team.
FAQ