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Q: Can I read books purchased on other bookstores on the BOOK☆WALKER app?
A: No, you may not read books purchased on other bookstores read more

Q: Can I read ePub files that I own on the BOOK☆WALKER app?
A: Yes, you may read your ePub files you own by importing them to the BOOK☆WALKER app. read more

Q: Can I change the language displayed on the app?
A: You may change the app language to English or Japanese from your device's settings. read more

Q: How can I stop pop-up messages on the App?
A: You may change "Notification Settings" to stop/receive pop-up messages. read more

Q: Error “999” appeared when reading on Browser.
A: Close the browser first and/or sign out and re-sign in. read more

Q: Error “998” appeared when reading on Browser.
A: Please read an eBook by a single browser only since reading an eBook on multiple browsers at the same time causes this error. read more

Q: What happens when I select the “Instant Checkout with PayPal” button?
A: You may purchase the eBook with one click. read more

Q: What happens when setting a “Device for Automatic Download”?
A: It automatically downloads the pre-ordered eBook to the specified device, when starting up the app. read more

Q: After updating iOS 10 to iOS 11, I can’t open App.
A: Please kindly update the BOOK☆WALKER App to version 4.1.1. read more

Q: What kind of device can I use BOOK☆WALKER App on?
A: Please check the list of recommended devices/OS below. read more

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