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Q: How to install the app on other E-readers?
A: For Fire devices, you may be able to use the app by doing the following (Not supported). read more

Q: After changing the device, books disappeared.
A: Install the app on your new device and sign in with the same account you had before the change. read more

Q: Does the application have a dictionary/search function?
A: The application has a dictionary/search function. read more

Q: How can I reflect [Library] data on the app to the Online Bookshelf (for PC)?
A: You can reflect your Library data from the [Change Selected Library] button on the Online Bookshelf function. read more

Q: What is a “Read While Downloading” function on the app?
A: This function allows you to read the eBook content while downloading the ePub file. read more

Q: Basic operation of App Viewer
A: You can perform various operations from the upper and lower menu bars by tapping the center of the app screen. read more

Q: What is an “Erase All App Data” function?
A: It is a function to delete all downloaded eBook file on all the devices you use. read more

Q: The bottom of the screen is hidden by the status bar on the Android app (version 5.1.1)
A: This malfunction occurs on a device with a notch. Please try a temporary countermeasure until we fix it. read more

Q: The free eBook I’ve downloaded says it had expired on my app
A: Please be advised that some free eBooks have a viewing deadline. read more

Q: The app crashes while reading / error code 3 is displayed / the eBook page looks corrupted
A: Please try the followings to see if your are able to solve your issue. read more

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