Q.
Error Code 999
A.
This error may be caused due to an unstable internet connection or unexpected internet issue
Please try the following steps to see if it solve your issue:
Sign-out and sign-in again
1. Sign out from the home page menu and sign in again.
2. Check if you can view your purchased eBooks from the Purchased eBooks page.
Clear your cache
Clear your cache for BOOK☆WALKER based on your device.
Change your internet environment
Try to change your internet environment, such as your wi-fi connection, etc.
Change your web browser
If the above steps didn’t solve your issue, please try using a different browser.
Recommended web browsers are Google Chrome, Edge and Safari.
FAQ