Q.
What are the “Pre-order” and “Subscribe to Series” functions?
Through these functions you can purchase titles automatically at the timing of its release
By pre-ordering a title or subscribing to a simulpub series, you will be able to automatically purchase a new issue at the timing of its release.
Please be noted that you will not be able to cancel you pre-order/subscription once the purchase process starts.
How to “Pre-order” or “Subscribe to Series”
1. “Pre-order”
If a title is ready for preorder a “Pre-order” button will appear under the price information.
Click the button and the title will be added to your Pre-order List.
You can also check our list of current pre-order titles.
2. “Subscribe to Series”
You can also “subscribe” to a series from each title’s description or series page.
Once you subscripted to a series, it will be added to your Pre-order List.
Example: Goblin Slayer Manga Serial
*It’s not possible to select or change your payment method for pre-orders on the Android App. Please use a web browser such as Google Chrome, Safari or Edge.
Earn 5% more point-back by “Pre-order” or “Subscribe to Series”
When a title is purchased through these functions, you will earn 5% more points on top of points granted based on your membership rank.
Example:
When purchasing a 10 USD title, and your membership rank is “Explorer” (points-back rate = 5%).
You will be granted 1 point (=10 USD x 10%)
– Membership Rank: 5%
– Pre-order: 5%
How to Check/Cancel Pre-ordered eBooks/Subscribed Series
You can cancel your pre-ordered titles/subscribed series from the Pre-order List page.
Please cancel your pre-order/subscription at least 5 hours before the release date shown on the title details page in Pacific Time.
*Your pre-ordered title/subscribed series cannot be cancelled when the purchase process starts.
*We cannot accept returns or refunds after completing the purchase of a pre-ordered/subscribed title.
*You can also check the details of your “Device for Automatic Download” for pre-ordered titles/subscribed series from the Pre-order List page.
Payment Methods
You can select one of the following three payment methods.
1. Credit Card
The amount will be automatically deducted from your credit card.
2. PayPal
The amount will be automatically deducted from your PayPal account.
3. BOOK☆WALKER Point
The amount will be automatically deducted from your existing BOOK☆WALKER point balance.
You can select your preferred payment method from your Pre-order List (My Account).
For credit card payment, you need to register your credit card information in advance.
A step by step instruction of how to register your credit card can be found in our FAQ: How can I register/change with my credit card information?
*You cannot select or change your payment method through the BOOK☆WALKER app. Please use a browser such as Google Chrome.
Precautions
*The Release date and price of titles may change without prior notice.
*A series subscription will fail when two titles of the same series that are priced equally or when three or more titles of the same series get released on the same day.
In the above cases, please use the “pre-order” function for the favored title via the title detail page.
*We cannot accept returns or refunds after completing the purchase of a pre-ordered/subscribed title.
*Points granted according to your membership ranks are determined based on your membership rank at the timing of the titles release date.
Please refer to details about points from the BOOK☆WALKER Point page.
*Points based on your membership rank and points for pre-ordering/subscribing to series are granted together on the release date of the purchased title.
*The Pre-order and subscribe to series function is not available for the iOS BOOK☆WALKER App.
Please pre-order titles or subscribe to series from the web store when using iOS devices.
*When choosing “Points” as your payment method, purchase will fail if there are not sufficient points left in your account to pay for the full price of the title.
*If a pre-order purchase fails the condition of a pre-order campaign will not be achieved.
*You can only choose one payment method.
*Coupons cannot be used for automatic purchase when pre-ordering titles or subscribing to series.
For iOS/Android app, you may specify a device to automatically download the title after it gets purchased through the pre-order or subscribe to series function.
Please refer to details here.
*The amount of points granted through pre-order/series subscription purchase is not shown on the “Order Confirmation“ email/message.
Please check details on the Point History page.
FAQ