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Q: I forgot my password
A: Please follow the instructions based on your BOOK☆WALKER account type read more

Q: How can I turn off the Sign-in email notification?
A: You can turn off the Sign-in email notification from My Account or add an external account sign-in read more

Q: Someone might tried to hack into my account
A: Please reset your password imminently read more

Q: How can I change my registered email address?
A: You can change your registered email address from [My Account] read more

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