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Q: I didn’t receive the password assistance email
A: Please check the following possibilities read more

Q: How can I purchase BOOK☆WALKER Point?
A: You can earn and purchase points read more

Q: How can I delete my Credit Card?
A: Please follow the instructions based on your registration read more

Q: Do I have to pay tax?
A: Only for purchases made from within the US or Japan will be charges with tax read more

Q: How can I purchase Japanese eBooks?
A: You can purchase Japanese eBooks on the Japan Store. read more

Q: Can I sell self-published eBooks on BOOK☆WALKER?
A: We currently do not offer this service to customers living outside of Japan read more

Q: What is “PayPal Checkout”?
A: You can purchase eBooks with just one click read more

Q: What are BOOK☆WALKER Points?
A: BOOK☆WALKER Point is our loyalty program read more

Q: How can I use BOOK☆WALKER Points?
A: You can use your point(s) during check-out read more

Q: I can’t use my Points or Coupon after suspending the settlement
A: Please select the [Cancel Provisionally Applied Coupon/Point(s)] button on the Payment Confirmation page read more

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