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Q: I can’t register my credit card
A: Please check the information below read more

Q: How can I register/change with my credit card information?
A: Please follow the instruction below read more

Q: My purchased points by Google Play are not reflected on my account
A: Please check your payment status read more

Q: I didn’t receive the password assistance email
A: Please check the following possibilities read more

Q: How can I purchase BOOK☆WALKER Point?
A: You can earn and purchase points read more

Q: How can I delete my Credit Card?
A: Please follow the instructions based on your registration read more

Q: How can I redeem coupons?
A: You can use coupons during Payment Conformation/Checkout read more

Q: What precautions should I be aware of for promotions?
A: Conditions and precautions vary depending on the promotion and your purchase conditions read more

Q: Do I have to pay tax?
A: Only for purchases made from within the US or Japan will be charges with tax read more

Q: How can I purchase Japanese eBooks?
A: You can purchase Japanese eBooks on the Japan Store. read more

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